Privacy PolicyYour Privacy Matters

Introduction

At Plumber Cost ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• •Request a quote through our contact form
• •Subscribe to our newsletter or updates
• •Contact us directly

This information may include:

• •Name
• •Email address
• •Phone number
• •Service type and project details
• •Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• •IP address
• •Browser type and version
• •Operating system
• •Pages visited and time spent on pages
• •Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• •To process and respond to your quote requests
• •To connect you with licensed plumbing professionals
• •To send you confirmation emails and updates about your requests
• •To improve our website and services
• •To analyze website usage and trends
• •To comply with legal obligations
• •To protect our rights and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• •Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as email delivery services (Resend) and website hosting.
• •Plumbing Professionals: When you request a quote, we may share your contact information and project details with licensed plumbing professionals who can provide quotes for your project.
• •Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• •Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Types of cookies we may use:

• •Essential Cookies: Required for the website to function properly
• •Analytics Cookies: Help us understand how visitors interact with our website

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• •Access: Request access to your personal information
• •Correction: Request correction of inaccurate or incomplete information
• •Deletion: Request deletion of your personal information
• •Opt-Out: Opt-out of certain data processing activities
• •Data Portability: Request transfer of your data to another service

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

GDPR and CCPA Compliance

If you are located in the European Economic Area (EEA) or California, you have additional rights under the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA):

• •Right to be informed about data collection
• •Right to access your personal data
• •Right to rectification of inaccurate data
• •Right to erasure ("right to be forgotten")
• •Right to restrict processing
• •Right to data portability
• •Right to object to processing

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• •Visit our Contact page
• •Use our quote request form